Buyer's Guide

A few things you should know:

• You are not required by law to obtain more than one estimate or appraisal.
• You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.
• Differences in repair estimates are common. A lower estimate may not include all necessary work. If you're not sure why one estimate is different from another you've received, please ask us.
• Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our shop and ask that the insurance company inspect the car there.
• Choose a shop that has uni-body repair equipment and certified technicians (by I-CAR or ASE, for example).